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Bennar Privacy Notice

Bannau Bennar Cyf (Trading as Bennar) is committed to protecting your personal information. In this notice, references to ‘we’, ‘us’ or ‘our’ mean “Bennar”. This notice explains how we collect and use personal information.

Who we are

Bannau Bennar Cyf (Trading as Bennar) registered in England and Wales with Company registration number 13833959 whose registered office is at Byrdir, Ffordd Briwg, Dyffryn Ardudwy. LL44 2EA

Bannau Bennar Cyf operates the website http://bennar.co.uk/ (the “website”). Contact details are shown at the end of this notice.

Information we gather

Your personal data is required to enable us to provide our service to you. Furthermore, our onsite closed circuit television (CCTV) images are there to protect property and provide a safe and secure environment for our team and visitors to the premises.

If you do not provide personal data we ask for, it may delay or prevent us from providing services to you.

Personal data which we may collect:

  1. Your name, address, email and telephone number.
  2. Bank account details
  3. IP address
  4. Details about your use of our website 
  5. CCTV images

Your information is collected from:

  1. Information entered on our website
  2. email, post, and mail 
  3. contact via phone
  4. Social media channels
  5. Onsite closed circuit television (CCTV).
  6. in-person contact with Bennar personnel. 
  7. information we gathered via events
  8. Publicly accessible sources

How and why we use your personal data

Under data protection law, we can only use your personal data if we have a proper reason for doing so;

  1. to comply with our legal and regulatory obligations
  2. for the performance of our contract with you or to take steps at your request before entering into a contract
  3. processing of financial transactions
  4. for our legitimate interests or those of a third party, or
  5. where you have given consent
  6. for marketing purposes 
  7. prevent and detect crime, fraud or corruption

Who will have access to the information

We may outsource some of the services which Bennar provide to reputable third parties. We require third parties to comply strictly with our instructions and data protection laws and we will make sure that appropriate controls are in place where third parties have access to personal data. We enter into contracts with all of our data processors and regularly monitor their activities to ensure they are complying with Bennar policies and procedures.

We take reasonable organisational and technical measures to protect your information against unauthorised access, modification or misuse. We use services provided by reputable security providers and your information is accessed on a needs-only basis.

How long your personal data will be kept

In the absence of any legal requirements, your personal data will be retained for as long as necessary for the purposes of use as listed above. This means your data will be deleted if you withdraw consent to processing or the data is no longer required or inaccurate. 

How to keep us updated with any changes to your information

We would like you to keep us updated if the personal data we hold for you is inaccurate or incomplete. We request that updates to your personal data are sent by email to the contact details set out below

Use of cookies

Cookies are information files stored on your computer, tablet or smartphone that help websites remember who you are and information about your visit. Cookies assist us in managing the operation and performance of our website. For further information on how to opt out of cookies please refer to your web browsers privacy and cookie policy.

Your rights

You have the right to:

  1. Update us and have any inaccuracies in your data corrected. If you would like to update the details we hold about you, please contact us on the details set out at the end of this notice.
  2. Request a copy of the personal information we hold about you. We require you to prove your identity with two pieces of approved identification. Please submit your request by email to contact details shown at the end of this notice. 
  3. Request that we delete your personal data so it is erased from our records.
  4. Restrict processing of your personal data i.e. if you contest the accuracy of the data.
  5. Object to certain types of processing such as direct marketing.

For further information on your rights, including circumstances in which they apply, please contact us or review the guide available here; https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

Enquiries and Complaints

Please contact us if you have any enquiries arising from this privacy notice.

If you are unhappy with our handling of your data or something that we have done or failed to do, please inform us. We will acknowledge receipt of all complaints and will endeavour to investigate the complaint as soon as reasonably practicable.

All complaints should be sent to:

Bannau Bennar Cyf, Ffrodd Y Briwg, Dyffryn Ardudwy, Gwynedd. LL44 2EA

Tel: 01341 247001

Email: beach@bennar.co.uk

Website: https://bennar.co.uk/

Bennar 

You may also complain directly to the Information Commissioner’s Office if you are concerned with how we are handling your personal information. Their contact details are shown below:

Tel: 0303 123 1113

Website: www.ico.gov.uk

Review of Bennar Privacy Notice

This Notice was last reviewed in January 2024. The content of the policy may be reviewed and changed without prior notice, please visit the notice on our website for any changes. We may update the terms of this privacy notice at any time, so please do check it from time to time.